DELL Hiring Freshers for Application Support Analyst "B.E/B.tech/M.tech" March 2014

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Job Role: Application Support Analyst

Job Location: Noida

Qualification:B.E/B.tech/M.tech Graduates

Experience: 0-2 years 

Package: As per the industry standards

Industry Type: IT Software 

Job Description:

1. The candidate should be BE/BTech/M.tech  graduate from any recognized university
2. Should be willing to learn new things
3. Should have excellent communication skills
4. Willing to work in shifts if required
5. There should be no current backlog

Role Responsibilities:

·         Manage ticket queues that include Incident, Request, and Work Order ticket types
·         Ensure that all tickets within the queues are resolved within published SLA's
·         Work with the internal development teams on issue escalations and defect resolutions
·         Participate in release activities as necessary
·         Provide on-call support for High and Critical issues on weekends 

Company Name: DELL

About DELL :

     With more than 100,000 team members globally, we promote an environment that is rooted in the entrepreneurial spirit in which the company was founded. Dell’s team members are committed to serving our communities, regularly volunteering for over 1,500 non-profit organizations. The company has also received many accolades from employer of choice to energy conservation. Our team members follow an open approach to technology innovation and believe that technology is essential for human success.

Job Posted Date: 5th  March 2014

To apply : Click here